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HP Recommended
hp pavilion gaming 15-ec0103ax
Microsoft Windows 10 (64-bit)

I preordered an hp laptop, was available for probably a month before, last September. Still haven’t got any updates after 2 months. The retailer said the date will be indefinite. But I wondered if there is a possibility that the product is out of the market already and the order is just left hanging; that there was no production, and I was waiting for nothing.

 

do anyone know how preordering works, the duration, or even the assurance if it will be served? Do they update their retailers about the product that has been preordered?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@KuJu

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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1 REPLY 1
HP Recommended

@KuJu

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.