-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
4
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
The specs of your machine is
https://support.hp.com/au-en/document/c06459095
It has one Sleep and Charge port which allows you to charge your external devices (phone, tablet ...) when sleep or even when machine is off. You can disable this function using Device Manager
(a) Go to USB contollers
(b) Right click the port you want
(c) Select Properties,
(d) Go to Power Management tab
(e) Allow computer to turn off this ...
(f) Click Apply/Ok to get out.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
The specs of your machine is
https://support.hp.com/au-en/document/c06459095
It has one Sleep and Charge port which allows you to charge your external devices (phone, tablet ...) when sleep or even when machine is off. You can disable this function using Device Manager
(a) Go to USB contollers
(b) Right click the port you want
(c) Select Properties,
(d) Go to Power Management tab
(e) Allow computer to turn off this ...
(f) Click Apply/Ok to get out.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community