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‎05-30-2021 10:22 PM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0027ax
Operating System: Microsoft Windows 10 (64-bit)

When I bought this device the seller said it had 8gb ram but I am unable to run 8gb ram required games and when I search about it shows 5.88 usable ram out of 8gb why is that can I resolve this and use full 8gb while gamming,

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-31-2021 12:43 AM

HP Recommended

@mikkux 

 

Its specs

 

         https://support.hp.com/in-en/document/c06469279

 

It has  8 GB DDR4-2400 SDRAM (2 x 4 GB) - both slots are occupied but AMD reserves more for APU. That is a known issue which is related to AMD processors. Please check the following article:.


           https://support.hp.com/us-en/document/c06526774


And from Microsoft PlayReady.


          https://www.microsoft.com/playready/overview/

 

You can upgrade to 16GB using

         https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct16291099

 

or even 32GB using

        https://www.crucial.com/memory/ddr4/ct2k16g4sfd824a/ct16291059

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎05-31-2021 12:43 AM

HP Recommended

@mikkux 

 

Its specs

 

         https://support.hp.com/in-en/document/c06469279

 

It has  8 GB DDR4-2400 SDRAM (2 x 4 GB) - both slots are occupied but AMD reserves more for APU. That is a known issue which is related to AMD processors. Please check the following article:.


           https://support.hp.com/us-en/document/c06526774


And from Microsoft PlayReady.


          https://www.microsoft.com/playready/overview/

 

You can upgrade to 16GB using

         https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct16291099

 

or even 32GB using

        https://www.crucial.com/memory/ddr4/ct2k16g4sfd824a/ct16291059

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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