• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Laptop by omen hp 17-w001ne
Microsoft Windows 10 (64-bit)

Screen is black . No work . No words . No start .. but power light is work and keyborad light is work 

1 REPLY 1
HP Recommended

@Omen23, Welcome to the HP Support Community! I’m here to help.

 

I understand the monitor is blank. To assist you better, was it working fine before?

Is there any damage to the laptop/screen?

 

Kindly perform the steps mentioned in this document - Troubleshooting Black Screen Displays

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.