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fvengelen
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Message 1 of 3
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Screws stuck inside laptop, tried everything.

HP Recommended
HP Omen 15-CE000
Microsoft Windows 10 (64-bit)

My laptop is about 3 years old, and I decided to remove some dust since the Laptop had some issues cooling off. I opened it once for inspection, and decided i'd clean it thoroughly another day so i screwed the lid back on.

(the screws already started chipping the first time i tried to open it)

 

Now when i tried to open the lid again, 2 screws are stuck and can't be screwed out. The heads are completely dull so no way any screwdriver has the grip to get it loose. I even went to my local hardware store to get the right screwdriver but it didn't help with the already chipped screws.

 

My main 2 questions are:

 

1. is there a way to get these screws out without completely breaking my laptop (maybe send it to HP)

 

2. Can I order replacement screws so that when I do get them out I won't be left with two holes in the bottom

2 REPLIES 2
banhien
Level 20
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Message 2 of 3
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HP Recommended

@fvengelen 

 

Please try the following ways

 

         https://www.youtube.com/watch?v=_mTFQbaT3Zc

 

You need to know what is your HP 15-ce000 machine to be able to search properly. The following list is for a different machine of the same series. Its Hardware kit including Its screws should be the same for our machine

 

               https://partsurfer.hp.com/Search.aspx?searchText=3VT96UA

 

Regards.

BH
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fvengelen
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Message 3 of 3
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HP Recommended

Sorry for late reply, my model is HP Omen 15-CE054ND, I already managed to open the laptop and clear some dust, but the right fan still makes a weird vibrating buzzing sound. When I tilt the laptop, the sound decreases but as soon as I put it back on the surface the sound starts again. Has the fan gotten bad? My warranty has expired

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