• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended
HP Omen 15-CE000
Microsoft Windows 10 (64-bit)

My laptop is about 3 years old, and I decided to remove some dust since the Laptop had some issues cooling off. I opened it once for inspection, and decided i'd clean it thoroughly another day so i screwed the lid back on.

(the screws already started chipping the first time i tried to open it)

 

Now when i tried to open the lid again, 2 screws are stuck and can't be screwed out. The heads are completely dull so no way any screwdriver has the grip to get it loose. I even went to my local hardware store to get the right screwdriver but it didn't help with the already chipped screws.

 

My main 2 questions are:

 

1. is there a way to get these screws out without completely breaking my laptop (maybe send it to HP)

 

2. Can I order replacement screws so that when I do get them out I won't be left with two holes in the bottom

2 REPLIES 2
HP Recommended

@fvengelen 

 

Please try the following ways

 

         https://www.youtube.com/watch?v=_mTFQbaT3Zc

 

You need to know what is your HP 15-ce000 machine to be able to search properly. The following list is for a different machine of the same series. Its Hardware kit including Its screws should be the same for our machine

 

               https://partsurfer.hp.com/Search.aspx?searchText=3VT96UA

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




In this video I look at how to remove some stripped screws by using everything from an elastic band to a dedicated damaged screw removal bit. The 7 techniques used in this video are- Elastic band Impact screwdriver Damaged screw remover Trend Grab it pro Left handed drill bit Centre punch Cold ...
HP Recommended

Sorry for late reply, my model is HP Omen 15-CE054ND, I already managed to open the laptop and clear some dust, but the right fan still makes a weird vibrating buzzing sound. When I tilt the laptop, the sound decreases but as soon as I put it back on the surface the sound starts again. Has the fan gotten bad? My warranty has expired

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.