[Sharing]: How to solve fan control not respond well in OMEN Gaming Hub

[SYLee1071]

Symptom: In OMEN Gaming Hub - Performance Control, fan control may not be responded correctly sometimes, either switch fan speed bar or Dynamic fan curve.

TS Steps/Workaround:

• Install this package: https://s3.us-west-1.amazonaws.com/hpcps.support.doc/sp138324.exe, and then reboot.
• In Task Manager, open Services, make sure all ‘HP HSA Services’ (HP Omen HSA Seervice, HP App Helper HSA Service, HP System Info HSA Service, etc) are “Start” in “Automatic”:
  
• Make sure Virtualization-based security (VBS) is disabled.
  1.  From Search ->   msinfo32 and open
     
  2.  From System Information, identify Virtualization-Based Security Status
     
  3. Follow steps as below to disable Virtualization-based security
     1. From Settings -> Privacy & security -> Windows security -> Device security -> Core isolation -> Core isolation details -> Switch Memory Integrity Off
     2. From Control Panel -> Programs -> Click “Windows features on or off” -> Disable Hyper-V, Microsoft Defender Application Guard, Virtual Machine Platform, and Windows Hypervisor Platform -> Click OK
        
     3. Reboot system, and check Omen Gaming Hub feature.

[MayS]

Hi @SYLee1071 ! 

Hope you are doing good 🙂

Thank you for visiting our community, we are glad that you have resolved the issue you were experiencing on your device. ‌‌

In this case, we thank you for sharing the solution, so that you can help other users who are experiencing the same problem. Please, reach out if we can help you with anything else.

Regards, 
MayS.