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HP Recommended
HP Pavilion Gaming Laptop 15-dk1508TX
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Hey guys,

 

Recently I bought HP Pavilion Gaming Laptop 15-dk1508TX for my company ***bleep*** ) . My laptop's screen has been tearing a lot lately when I turn it on, change web pages, or view videos. When you physically move the screen, nothing happens. When using an external monitor, the problem does not arise. I'm thinking of getting a newer LCD panel for my laptop; is it okay if I do so?

1 REPLY 1
HP Recommended

@tiroxsteels 

 

Is it still under warranty ? If your, please contact HP in India to have it fixed using the following list:

 

            https://www.hp.com/us-en/contact-hp/ww-contact-us.html

 

Did you buy a refurbished machine ? I can't find its parts status

 

           https://partsurfer.hp.com/Search.aspx?searchText=3K1B0PA

 

only its specs

 

         https://support.hp.com/au-en/document/c07086344

 

Regards.

 

       

BH
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