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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎07-12-2022 03:24 PM

HP Recommended

Please report your results

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‎07-13-2022 02:47 AM

HP Recommended

My laptop went to hibernation 3 days ago, but no more since then, event though it's hotter where i'm living.

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‎07-13-2022 02:58 AM

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Never mind, it just went to hibernation again.
The moment when it hibernated I put my hand on top and bottom of my laptop and it wasn't hot at all, i would say near 50°C.
Didn't recorded the temperatures

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‎07-13-2022 05:19 AM - edited ‎07-13-2022 05:28 AM

HP Recommended

see next post

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‎07-13-2022 05:23 AM

HP Recommended

Laptop went to hibernation while playing video games again but this time i got the temperatures.
I configured HWINFO64 to only save the temperatures.
https://www.mediafire.com/file/7ug3mlvlbw1qbh0/temp_logs.CSV/file
There are no values above 90°C, only the PCH is reaching 87°C, but if i get it right it's the cpu internal temps? so it's normal that it's higher? it's always almost 70°C while just browsing the web.

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‎07-13-2022 05:27 AM

HP Recommended

Please try this and report your results:

https://www.youtube.com/watch?v=4xAu4z5t7LE

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‎07-14-2022 04:17 AM

HP Recommended

Didn't helped, the only thing i could do is set the maximum cpu usage to 99%, i don't have the nvidia option for whisper mode since my laptop have a gtx 1050ti

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‎07-14-2022 08:40 AM

HP Recommended

As I wrote before, there is a technical defect. A sensor is probably affected. In case of HP warranty, the service should repair the device. The mainboard is usually replaced. If you are out of warranty, it will be very difficult to (1) find a replacement motherboard and (2) get it repaired at normal cost.

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‎07-14-2022 11:06 AM

HP Recommended

Ithink this issue started when i removed my battery more than 4 months ago because it was inflated.
Do you think if by any chance i can fix this issue if i get a new battery?
A new motherboard cost between 450 and 700 euros...

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‎07-14-2022 11:12 AM

HP Recommended
@SkyNalix wrote:

Ithink this issue started when i removed my battery more than 4 months ago because it was inflated.
Do you think if by any chance i can fix this issue if i get a new battery?
A new motherboard cost between 450 and 700 euros...

This is a bad joke, isn't it ? This is usury !

 

Say goodbye to your notebook and buy a new one, even from another manufacturer ! You should sell the remaining spare parts.

 

End of the story 😪

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