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‎07-05-2022 04:36 AM

HP Recommended
Product: OMEN by HP Desktop PC - 870-287nc
Operating System: Microsoft Windows 10 (64-bit)

Hello, after installing the latest game driver, the system become really slow. I found out that NVcontainer LS service does this problem.
When I turn off Nvcontainer LS service, everything is fine but when I turn it back On, the system is really slow again.


Event viewer showed this as last error:

The description for Event ID 0 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video3
Restarting TDR occurred on GPUID:100

The message resource is present but the message was not found in the message table
 

I don't know what to do anymore... Please, help me someone.

Category:
1 person had the same question
26 REPLIES 26

‎07-05-2022 05:09 AM

HP Recommended

Hello @Mariangello 

 

(A) Quick and dirty solution:

Please select a restore point in <windows restore> before this happened.

 

(B) Detailed solution: We continue writing...

 

Choose (A) or (B)

 

 

Please report your results

 

best regards

---

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             ⌨️

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‎07-05-2022 05:11 AM - edited ‎07-05-2022 05:13 AM

HP Recommended

I did a factory reset before so I dont have any restore point.

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‎07-05-2022 05:30 AM - edited ‎07-05-2022 05:31 AM

HP Recommended

Hello @Mariangello 

 

(1) Install driver (HP only)

NVIDIA GeForce Graphics Driver

23.21.13.9125 Rev.C597.1 MBApr 17, 2018Download

 

Realtek HD Audio Driver (Windows 10 v1703)

6.0.1.8237 Rev.A126.6 MBDec 12, 2017Download

Intel Rapid Storage Technology Driver

15.9.1.1018 Rev.A19.4 MBJun 4, 2018Download

HP Audio Switch Software Update

1.0.179.0 Rev.A2.2 MBJul 1, 2019Download

 

(2) Reboot and test again ...

 

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

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‎07-05-2022 05:34 AM

HP Recommended

So, I can't install newest drivers from Nvidia?

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‎07-05-2022 05:39 AM - edited ‎07-05-2022 05:54 AM

HP Recommended

Hello @Mariangello 

 

You cannot use the official Nvida drivers for your HP computer !

You must use the released and certified drivers from HP.

This is sad but the reality !

 

Remove all graphics drivers/artefacts with Display Driver Uninstaller DDU

https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

Reboot and install the graphic driver I told you...

 

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

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‎07-05-2022 05:51 AM

HP Recommended

But I dont have a notebook, I have a desktop HP Omen 870-287nc.

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‎07-05-2022 05:55 AM

HP Recommended

Hello @Mariangello 

 

This applies to all devices, whether notebook or computer, regardless.

 

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

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‎07-05-2022 05:59 AM - edited ‎07-05-2022 06:02 AM

HP Recommended

But when I install this old driver I won't be able to play the latest games. 

And Windows Update will later download a new driver for my graphics card anyway.

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‎07-05-2022 06:46 AM

HP Recommended

Hello @Mariangello 

 

(1) Please tell me the whole story. Why did you reinstalled your windows system ?

(2) What games do not work ?

 

best regards

 

 

 

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