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04-12-2022 06:34 AM
Hey! I have a problem with the touchpad. HP Omen 15 en0044ur device. After pressing the touchpad, it rises and beats most likely against the body. How to fix without a service center and so on? Video attached, watch with sound. https://youtube.com/shorts/YlvPMsa-KMU?feature=share
04-15-2022 04:29 AM
Welcome to the HP Support Community! I'd like to help!
I see you are experiencing Touchpad issues with the OMEN 15-En0000 Laptop PC.
I have a few recommendations
- Update your Notebook computer to the latest BIOS from HP.COM.
- Make sure the Windows and HP support assistant updates are up to date.
If the issue still persists then it is a hardware issue.
Please reach out to the HP Technical Support team in your region regarding the service/replacement options.
Click on this link https://support.hp.com/us-en/contact-hp
For any hardware issue or repair please click on the link Phone Assist Worldwide
Hope this helps! Keep me posted.
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Have a great day!
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