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HP Recommended
OMEN Laptop - 15-ek0005ne

for about 4 months ive been trying to solve my touchpad problem , It was working perfect on windows 10 , after upgrading to windows 11 it stopped working after a week , The weird thing is THE TOUCHPAD WORKS IN BIOS , but not in windows , im so tired of what im experiencing , i hope that someone found a solution for my case , ive tried every single step on google .

 

-adnan kanan

1 REPLY 1
HP Recommended

Hi @adnankanan,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Thanks for reporting.

 

You are on an uncertain path with Windows 11 ...

 

Recommendation and solution

You should downgrade to Windows 10 because Windows 11 has not been officially tested and released by <HP> and there are no drivers available.

 

(1) Make backup copies of the most important personal files and data to an external <USB hard drive>.

 

(2Downgrade

Please read and follow the guide carefully!

 

Refer to this document 

 

For cloud recovery Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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