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USB-C to monitor no signal

HP Recommended
HP Pavilion Gaming Laptop 15-dk0620ng
Microsoft Windows 10 (64-bit)

Hello, everyone,

I have connected my laptop via USB-C to my monitor using a USB-C to DisplayPort adapter
But I don't get a signal on the monitor, the laptop doesn't recognize anything either. I have tested the port, if I connect a mouse, it works.

I have used this adapter:


According to the data sheet, the laptop DisplayPort 1.4 supports


What am I doing wrong?


Thanks for your help.



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Message 2 of 2
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HP Recommended

HEllo @Boomerx 


It could be that adapter or cable being faulty.

In the USA, that brand has a similar version of that adapter also. Its ratings are very poor, stating it doesn't work.

I would send it back and try a different brand.

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