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- Re: Unable to change lock screen
Create an account on the HP Community to personalize your profile and ask a question
08-06-2022 05:08 AM
I just got my laptop today on the 6th of August 2022, I have been personalizing my laptop with a wallpaper and wanted to change my lock screen wallpaper too. When I clicked on personalize lock screen, I come upon a message above the button that says "Some of these settings are managed by your organization", and I am unable to change my lock screen wallpaper. This laptop is an ex-display at a well known retailer, so I'm thinking its on a certain settings still, even though he reset it in front of me. So my question is, how do I fix it so I have free control?
08-06-2022 07:01 AM
Hello @WhiteWallaby
The restrictions come from <Domain Based Group Policy> or <Local Group Policy> settings.
(1) Edit Local Policy.
Run gpedit.msc
Go this path "Computer Configuration\Policies\Administrative Templates\Control Panel\Personalization".
Disable the GP "Force a specific default lock screen image".
- Click OK.
(2) Reboot and test again ...
(3) Please report your results
08-07-2022 03:10 AM - edited 08-07-2022 03:11 AM
@WhiteWallaby wrote:Hello, that doesn't work for me. When I type gpesit.msc in RUN, it says it doesn't exist.
gpedit.msc
08-07-2022 03:48 AM - edited 08-07-2022 04:01 AM
Take time and dive into this guide:
https://allthings.how/how-to-open-group-policy-editor-on-windows-11/
and
https://winaero.com/how-to-open-local-group-policy-editor-in-windows-11/
Please report your results
08-07-2022 04:06 AM - edited 08-07-2022 04:10 AM
Hello @WhiteWallaby
There are too many limitations ( policies of the previous owner [company] ) in Windows ...
Recommendation and solution
I would reinstall the system to get a clean state so you have full control !
(1) HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10
https://support.hp.com/us-en/document/ish_4511095-4511141-16
( It includes all software and drivers from HP. It corresponds to the original software delivery )
(2) Please report your results
09-02-2022 12:09 AM
Right-tap the lower-left corner on the desktop to open the Quick Access Menu, and open Run CMD. Type gpedit msc in the Command Prompt window and hit Enter. Find and open the setting named Prevent changing lock screen image.
09-08-2022 01:07 AM
Right-tap the lower-left corner on the desktop to open the Quick Access Menu, and open Run CMD. Type gpedit msc in the Command Prompt window and hit Enter. Find and open the setting named Prevent changing lock screen image.