cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Razzer
Level 1
12 7 0 0
Message 1 of 2
167
Flag Post

Unable to open Bios file

HP Recommended
OMEN 15 2020
Microsoft Windows 10 (64-bit)

HI

 

I'm downloading the HP Omen F.07 bios and trying to update from F.05.  The laptop reboots but then a message says, "unable to open bios image file".  Then the laptop reboots.   Need help.

David Froshiesar
1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
6,875 6,873 299 365
Message 2 of 2
Flag Post
HP Recommended

Hi@Razzer, Welcome to the HP Support Community.

 

HPSA merely re-directs the updates from the HP website to itself, however, due to application glitches, the HPSA may not be accurate at times, when this happens we recommend reinstalling the HPSA app. If that doesn't work, resort to using of HP website directly instead of using the HPSA until the next update resolves that issue.

 

https://support.hp.com/in-en/document/c03601631#AbT7

 

And the Omen command center is not applicable for this model, you can ignore that.

 

Currently, there are no BIOS updates available for this model.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation