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HP Recommended
OMEN by HP - 17-an188nr
Microsoft Windows 10 (64-bit)

Will exchanging/upgrading  my original secondary storage HDD to a SSD  void my warranty? And if so , is it possible for me to send my Laptop to tech support from HP to exchange my Secondary Storage drive?  Will they charge me an extra fee? And will I still have warranty after the Exchange/ Upgrade?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Digitaldidi

 

Welcome to HP Support Community

 

HP Service Centers will not perform any upgrades. If any issues with the Notebook they will replace the parts but will not perform any upgrades

 

If the hard drive is a customer replaceable part, it should not void your warranty. But in future if you need to send the Notebook for repair to HP, it is highly recommended you remove all extra Hardwares which you have added and send the Notebook with the original configuration

 

The SSD Hard drive which you purchase will have a separate warranty from the Notebook

 

Hope this helps

 

Thank you and have a great weekend 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Digitaldidi

 

Welcome to HP Support Community

 

HP Service Centers will not perform any upgrades. If any issues with the Notebook they will replace the parts but will not perform any upgrades

 

If the hard drive is a customer replaceable part, it should not void your warranty. But in future if you need to send the Notebook for repair to HP, it is highly recommended you remove all extra Hardwares which you have added and send the Notebook with the original configuration

 

The SSD Hard drive which you purchase will have a separate warranty from the Notebook

 

Hope this helps

 

Thank you and have a great weekend 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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