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- HP Community
- Gaming
- Gaming Notebooks
- Upgrading Secondary HDD to SSD

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01-31-2019 09:02 PM
Will exchanging/upgrading my original secondary storage HDD to a SSD void my warranty? And if so , is it possible for me to send my Laptop to tech support from HP to exchange my Secondary Storage drive? Will they charge me an extra fee? And will I still have warranty after the Exchange/ Upgrade?
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Accepted Solutions
02-02-2019 09:05 AM
Welcome to HP Support Community
HP Service Centers will not perform any upgrades. If any issues with the Notebook they will replace the parts but will not perform any upgrades
If the hard drive is a customer replaceable part, it should not void your warranty. But in future if you need to send the Notebook for repair to HP, it is highly recommended you remove all extra Hardwares which you have added and send the Notebook with the original configuration
The SSD Hard drive which you purchase will have a separate warranty from the Notebook
Hope this helps
Thank you and have a great weekend 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
02-02-2019 09:05 AM
Welcome to HP Support Community
HP Service Centers will not perform any upgrades. If any issues with the Notebook they will replace the parts but will not perform any upgrades
If the hard drive is a customer replaceable part, it should not void your warranty. But in future if you need to send the Notebook for repair to HP, it is highly recommended you remove all extra Hardwares which you have added and send the Notebook with the original configuration
The SSD Hard drive which you purchase will have a separate warranty from the Notebook
Hope this helps
Thank you and have a great weekend 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee