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‎09-21-2020 06:36 PM

HP Recommended
Product: 15-ec0013dx
Operating System: Microsoft Windows 10 (64-bit)

Hello. So i bought the HP25x monitor for my laptop and when i plugged it i started having blue screen and the monitor started turning on and off. When i play a specific game it’s not shutting off but when i do multiple windows and play a different game it does. I tried replacing my monitor to a smaller size still having same problem. I tried lowering the resolution and frame rate still having same problem.  Please help me i just want to do dual monitor. 

3 REPLIES 3

‎09-22-2020 12:11 AM

HP Recommended

@looneytoonssss 

 

The specs of your machine is

 

           https://support.hp.com/au-en/document/c06463281

 

How do you connect your external monitor ?

 

Regards.

BH
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‎09-22-2020 09:21 AM

HP Recommended

Through HDMI sir

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‎09-22-2020 09:27 AM

HP Recommended

what does that means sir? Can i have an external monitor? Because i have a second GPU it’s NVIDIA GTX 1050 

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