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‎03-15-2022 08:53 AM

HP Recommended
Product: HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B3AV)
Operating System: Microsoft Windows 11

why sometimes my vga card doesn't detected? i've tried many things to fix it like example with cmd, device manager, updating driver, etc. to fix it i must turn off the pc and unplug the charger and then plugin it again, but i think this is not normal. can anyone help?

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1 REPLY 1

‎03-18-2022 05:31 AM

HP Recommended

Hi@irfanw,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing VGA Card issues with the HP Pavilion 15.6 Inch Gaming Laptop PC.

 

I have a few recommendations 

  • Update your Notebook computer to the latest BIOS from HP.COM.
  • Make sure the Windows and HP support assistant updates are up to date. 
  • Try with alternate VGA cable or try swapping it and check if it works.
  • You can do Reset PC Keep my files from windows and check it.

Hope this helps! Keep me posted. 

 

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