Victus 16 R5 3050ti sometimes lags, drops FPS, has to restart to play games smooth again

[Andyvictus16]

Hello HP,

My Victus 16 is R5, 3050ti, ram 16gb. it can play many games with high setting smoothly, above 80 FPS, but sometimes, it drops to 20 FPS, and I have to restart to play games smoothly again. I still don't know what is the cause. During the day, I just shutdown laptop, and I just restart 2-3 days later or when have a new updates from Windows. 

Please help me,

Thank you.

[Nirvana_95]

Hi @Andyvictus16

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing FPD drop-related issues on your system. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

Let's update the BIOS and check:

For notebook PCs, go to HP Notebook PCs - Updating the BIOS

Update the graphics driver.

Go to HP Customer Support - Software and Driver Downloads, enter your PC model, then select the driver for your graphics card.

Most games allow you to change the graphics settings. Using a lower graphic quality often improves FPS.

Close any applications or programs that are not being used.

Turn on Game Mode. Game Mode is a new feature in Windows 10 Creators Update that improves gaming performance by limiting background processes and programs from using system resources while a game is running.

• Press the Windows key and G to open the Game bar.
• In the game bar, click Settings.
• Click the check box next to the game title to enable Game Mode for that game.
• Plug notebook PCs into an AC adapter to give the graphics card more power.
• Plug notebook PCs into an AC adapter to give the graphics card more power.

Along with that, please follow the steps shared in the link below: https://support.hp.com/nz-en/document/ish_4455513-4455756-16 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping.