Warranty Mistmatch

Aadithya3116 · ‎10-05-2025

Th displayed warranty date is much more earlier than when I bought this laptop. Instead of 12 months of remaining warranty, it is now displaying just 7 months.

Action required from @HP

SteffenBaierUK · ‎10-05-2025

Hello @Aadithya3116 ,

Welcome to the HP community.

Searching for the Term Warranty && India finds >this<

The latest response on a similar request is only a day old >here<

This is a peer-to-peer community forum and not support.

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

Best Regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Aadithya3116 · ‎10-06-2025

This did not resolve the issue. I need a proper response from HP. Just forum pages are popping up and nothing else.

Please respond.

I purchased my laptop on 29th of September 2025, but the warranty already clocked in from May 2025.

I was supposed to get a 12-month warranty, but now it's just 7 months.

Please respond.

SteffenBaierUK · ‎10-06-2025

Hello @Aadithya3116 ,

Most of us are just volunteers trying to help. I outlined your next actions.

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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