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Webcam Problem

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HP OMEN 17-cb0028urс
Microsoft Windows 10 (64-bit)

Hello, I found a problem with the quality of the webcam, the laptop could not find a new driver

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For those reading:  Apparently (results of having read a different thread on the subject), this camera may have a very tiny on / off switch on the right side of the computer.  Interesting - and important!


I found the following driver for the device:



Description / Information files:




USB\VID_04F2&PID_B5E2="HP IR Camera"
USB\VID_04F2&PID_B5E1="HP Wide Vision HD Camera"



This package provides the driver to enable the HP IR Camera in supported notebook models that are running a supported operating system. The HP IR Camera provides support for Windows Hello facial recognition biometric authentication.




Reference and Resources – Places to find (more) help and learn about your Device

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

NOTE:  Content depends on device type and Operating System

HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Product Information, more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

OMEN by HP 17-cb0028ur


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