Windows Firewall Problems

[Semottin]

I have this problem. I want to restore my windows firewall settings and this issue happened. By the way my firewall and network protection is offline now. 

And my other problem, i plug the headset into the computer then no voice comes to me... My speakers working but headset isn't. What can i do?

[praveenbv · Accepted solution]

Hi@Semottin, Welcome to the HP Support Community!

I understand that notebook has an issue with firewall setting & with Audio not working on the headset 

Check those headphones with an alternate device such as a Smartphone, laptop, etc... 

If they work on the alternate device, check if the Headphones are enabled as a playback device. 

To do this, please see the steps below: 

• Click the Start Pearl and then type Sound in the Start Search Box. 

• Select Change Sound Card Settings in the Start Menu Options. 

• Next, under the Playback tab, right-click and select Show Hidden Devices and Show Disconnected    Devices if available. 

• Select Headphones and enable 

To Increase the volume on your headphone: 
   

Method 1 

• Right-click the volume icon in the notification area. 

• Click Open Volume Mixer and increase the volume for Headphones. 
     

Method 2 

• Right-click the volume icon in the notification area. 

• Go to Playback devices and right-click Headphones under Playback. 

• Go to Properties and set the volume to the maximum under the Levels tab. 

• Click Apply and OK. 

For the firewall, setting follow the steps as per the document Link

Keep me posted. Happy to help!

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