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- battery stuck at 99%while not reaching 100% and shut down at...

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09-18-2020 02:43 AM
My laptop Which was bought few months back get shut down while the battery icon shows 30% remaining( I have checked it out just before it get auto shut down) but when I press the power button light indicator shown "White light blinking i.e no power".
And most important things are...
1- When I am going to charge my laptop it doesn't 100% charged, it's just stuck on 99% charging, I have given it to at least 10-15 min to 100% charge, but it is still stuck on 99% ( Battery indication is yellow light i.e charging).
2- It is always shut down on 30% charging but when pressing the power button indication is "White light".
I have been facing such problem for 1 month.
please solve my issue as soon as possible
09-21-2020 02:04 PM
@VEERESH9 I have a few steps listed below that should help you resolve this concern:
Unplug the charge, Turn off the laptop and turn it back on after 30mins.
Reinstall Microsoft ACPI-Compliant Control Method Battery under device manager:
1) In the search box, type and open “Device Manager”.
2) Expand “Batteries”.
3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.
4) Click on “Uninstall”.
5) At the prompt put a check in the box to remove the current driver
6) Shutdown the computer.
7) Remove the battery for a minute and then put it back in. (Skip this step if you have a non removable battery)
8 - When the computer comes back up it should automatically find the driver.
9) Go to Device Manager.
10) Expand Batteries.
11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.
12) Click "Search automatically for updated driver software"
Do the same thing with Microsoft ACPI-Compliant Embedded Controller.
If the issue persists, run a battery and adapter test using the steps mentioned in this link: Click here
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