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‎11-03-2021 02:19 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 1650 version
Operating System: Microsoft Windows 10 (64-bit)

It's been only 5 days since the purchase, both the design and full charge capacity of the battery reduced from 70 to 67whrs, it is terrible.
the laptop takes 2hr 30mins to full charge and lasts for about 3hrs on basic usage, which isn't expected from 70whr battery after tweak setting to bare minimum performance to get more of battery, it is disappointing to see this performance.
I've tried all means of "solutions" and  virtual assistant is terrible offers no help, I'm still stuck in this situation.

akashraj_1-1635970513884.png

 

I've did the calibration once and the level dropped further, contacted hp service through whatsapp they were terrible no solutions were provided.

I've read in youtube comments that people with pavilion also faced same issue, whats the solution ?

 

 

Category:
4 people had the same question
1 REPLY 1

‎11-08-2021 09:39 AM

HP Recommended

Hi@akashraj, Welcome to the HP Support Community!

        

Please find the document for the HP Battery Life       

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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