camera not working

[ramashish1]

camera not working

[VikramTheGreat]

Hi @ramashish1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for the model info. If the camera on your Victus by HP Gaming Laptop 15-fa0000 (680A2AV) isn't working, here are the most effective steps to troubleshoot and resolve the issue

1. Check if the Camera Is Disabled with the Function Key

• Press Fn + F11 (or just F11) — this toggles the webcam on/off on many HP laptops.

Look for a camera icon with a slash across it on the key.

2. Check Device Manager

• Right-click Start > Device Manager
• Expand Cameras or Imaging Devices
• If the camera is listed:
  • Right-click > Enable device (if disabled)
  • Right-click > Update driver > Search automatically
• If it’s not listed, try:
  • Click View > Show hidden devices
  • If still missing, continue to Step 4

3. Check Camera Permissions (Windows Settings)

• Go to Settings > Privacy & Security > Camera
• Make sure Camera access is ON
• Ensure that "Let apps access your camera" is also ON

4. Run HP Hardware Diagnostics

• Restart your laptop and press Esc repeatedly, then press F2
• Select Component Tests > Webcam Test
• If the test fails, it may be a hardware issue

5. Reinstall Camera Driver

• In Device Manager:
  • Right-click the camera > Uninstall device
  • Restart your laptop
  • Windows should reinstall it automatically

If not, download the latest driver from the HP Support site for Victus 15-fa0000.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support