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‎11-29-2020 10:31 AM - edited ‎11-29-2020 10:50 AM

HP Recommended
Product: OMEN by HP Laptop 15-dc1xxx
Operating System: Microsoft Windows 10 (64-bit)

i don't find in omen command center or Omen Gaming HUB button or way for change fan speed it's between 97 to 100 C

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-10-2020 06:54 AM

HP Recommended

@PROFX

 

Thank you for the information. 

 

There is no feature available to control the fan speed on the Omen command center for your computer model.

 

I recommend you update the BIOS and the graphics driver from the below link for the overheating issue and check if it helps.

 

BIOS: https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108803.exe

 

Intel: https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102185.exe

 

Nvidia: https://ftp.hp.com/pub/softpaq/sp99501-100000/sp99570.exe

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

 

 

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
7 REPLIES 7

‎12-02-2020 02:47 PM

HP Recommended

@PROFX

 

I reviewed your post and I understand that you are unable to find options for changing the fan speed in the Omen command center.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link for the overheating issue.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎12-03-2020 03:04 PM

HP Recommended

do you mean my laptop then download bios driver iam download all drivers from hp support assistant is this good???

Was this reply helpful? Yes No

‎12-07-2020 03:49 PM

HP Recommended

@PROFX

 

Yes, you can download it from HP support assistant however, I recommend you download it manually and install it on the computer.

 

Also, help me with the product number of your computer.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎12-09-2020 07:16 PM

HP Recommended

 

7GZ22EA#A2N

Was this reply helpful? Yes No

‎12-10-2020 06:54 AM

HP Recommended

@PROFX

 

Thank you for the information. 

 

There is no feature available to control the fan speed on the Omen command center for your computer model.

 

I recommend you update the BIOS and the graphics driver from the below link for the overheating issue and check if it helps.

 

BIOS: https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108803.exe

 

Intel: https://ftp.hp.com/pub/softpaq/sp102001-102500/sp102185.exe

 

Nvidia: https://ftp.hp.com/pub/softpaq/sp99501-100000/sp99570.exe

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

 

 

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎12-22-2020 09:42 PM

HP Recommended

 Thanks

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‎12-23-2020 09:56 AM

HP Recommended

@PROFX

 

You're welcome!

 

Take Care!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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