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‎11-29-2020 10:40 AM

HP Recommended
Product: OMEN 15 ek0556nd
Operating System: Microsoft Windows 10 (64-bit)

Is it normal that my CPU is always almost at maximum frequency (4.2ghz) even when I have no programs open in the background or I only use the notebook for surfing? i already have the power saver on balanced and windows 10 as well. This shouldn't happen because it's like it's set to high performance mode.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-02-2020 03:15 PM - edited ‎12-02-2020 03:51 PM

HP Recommended

Hello thanks for the reply, but I think I have discovered the cause of this massive use of the cpu, it is the new Omen Light Studio app, because it remains open in the background and consumes too much cpu and I also noticed that during the games there is a decrease in performance FPS.
I solved it by simply closing the app from the task manager and now the cpu behaves quietly while maintaining a dynamic clock speed.

View solution in original post

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5 REPLIES 5

‎12-02-2020 02:52 PM

HP Recommended

@Niko87

 

I reviewed your post and I understand that the CPU is running at the max speed all the time.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you facing any issues? (Like overheating or computer freezing)

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

 

BIOS: https://ftp.hp.com/pub/softpaq/sp110001-110500/sp110270.exe

 

Intel: https://ftp.hp.com/pub/softpaq/sp103501-104000/sp103886.exe

 

Nvidia: https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105957.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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‎12-02-2020 03:15 PM - edited ‎12-02-2020 03:51 PM

HP Recommended

Hello thanks for the reply, but I think I have discovered the cause of this massive use of the cpu, it is the new Omen Light Studio app, because it remains open in the background and consumes too much cpu and I also noticed that during the games there is a decrease in performance FPS.
I solved it by simply closing the app from the task manager and now the cpu behaves quietly while maintaining a dynamic clock speed.

Was this reply helpful? Yes No

‎12-03-2020 10:24 AM

HP Recommended

@Niko87

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

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‎12-13-2020 09:53 PM

HP Recommended
Nov 29, 2020 — I think I solved after installing the latest Intel DHC graphics drivers the clock rate is now no longer max but dynamic. View solution in original ...
Nov 29, 2020 — Hi, my new i5-10300h cpu seems to have a problem with the clock frequency because it is almost always at max (4.2ghz) even when I use the ...
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‎12-25-2020 03:03 AM

HP Recommended

4 days ago — The Intel Core i5-10300H is a fast processor for laptops with four cores based on the ... the 10300H is clearly faster thanks to the higher clock speed of the CPU cores. ... min: 312 avg: 444 median: 457 (71%) max: 470 Points.https://onlinefeedbackz.live/www-famousdavesfeedback-com/

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