-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Gaming
- Gaming Notebooks
- laptop won't connect to certain wifi

Create an account on the HP Community to personalize your profile and ask a question
03-23-2024 06:48 PM
hello, im running into an issue where i just cant connect to certain wifi, in this case, wifi at my workplace. i simply cant connect to it while other devices like my phone or others pc can connect to this wifi so Im certain it is not the wifi at fault. But my laptop had no issues connecting to other wifi like hotspot from my phone, home wifi, university wifi etc. any help would be appreciated.
03-23-2024 07:45 PM
@jckyuh wrote:hello, im running into an issue where i just cant connect to certain wifi, in this case, wifi at my workplace.
Please check your IT department at work first. Many organizations won't allow machines from outside to access their network.
You said your other devices can. Can your machine "see" your work SSID ?
- If Yes, please check IT Department, we can not break your company Network.
- If No, your machine does NOT support 5.0GHz from your company
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.