much noise of fun of the notebook Hp Omen 17-cb0794z

[shadow35]

hi,
it has been 3 months since the computer made a strange noise due to the fan, I have already tried to open and clean it, but nothing, the problem persists, do you think it is a hardware or software problem?

[ub6424]

Hello @shadow35 

Sorry to hear that you are having problems ... 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.41 Rev.A

50.9 MB

May 16, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(2) Install Dynamic Tuning Driver

Intel Dynamic Tuning Driver

8.7.10401.16510 Rev.A

6.5 MB

Dec 16, 2020

Download

(3) Reboot and test again ...

Please report your results

best regards

---

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[shadow35]

it didn't work, maybe it's a problem with the ventols, would someone be able to recommend some fan to buy that is compatible with my laptop? that I do not find
(I am a very practical person)

[ub6424]

Hello @shadow35 

---

@shadow35 wrote:

hi,
it has been 3 months since the computer made a strange noise due to the fan, I have already tried to open and clean it, but nothing, the problem persists, do you think it is a hardware or software problem?

---

That is no enough.

Thermal paste dries out and loses its function if it is constantly overheated. Therefore it must be renewed !

In your case: Service is required !
- The computer should be disassembled and checked.
- Thermal paste for CPU GPU and bridges should be renewed
- The function of the fan(s) must be checked
- General cleaning ...

You should have it serviced by a professional notebook (chip level) repair store.

DIY ( Do it yourself )

Maintenance and Service Guide

See Page 44 Chapter 6 Removal and replacement procedures for authorized service provider parts

Please report your results

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️