my hp omen 15 laptop power off many times during regular browsing. it is 1.8 years old

[rohan_ctrl]

my laptop go power off many times during regular browsing and other work. i using windows 11 . i also tried hold pressing powe button for 1-2 sec and its stared but again 20-30 minutes it power down again. and when i hold pressing power button with charging the charging light was flickering. please give me solution 

[ub6424]

Hello @rohan_ctrl 

Sorry to hear that you are having problems ... and I would like to help you.

Follow the HP standard procedures:

(1) https://www.youtube.com/watch?v=sj6kYmT7GLs

(2) https://www.youtube.com/watch?v=qpiGUojtr3E

(3) Please report your results

[ub6424]

- see previous post -

[rohan_ctrl]

yes but it's not starting i tried press and hold power button for some time and then try to start normally but yet not started. is this problem due to laptop uncleaning or something else? 

[ub6424]

Hello @rohan_ctrl 

Sorry, but in your case: Service is required !
- The computer should be disassembled and checked.
- Thermal paste for CPU GPU and bridges must be renewed
- The function of the fan(s) must be checked

- Short circuit test 

- ( if required ) Bios (chip) desolder, reflash, Bios (chip) solder in

- charger/battery test

- Components test

- General cleaning ...

--- HP warranty valid -> Contact HP Support

--- HP warranty expired:

If you can't do that, you should have it <serviced> by a professional notebook (chip level) repair store.

Good luck