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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended

Name Hp Victous Gaming

Product number: A03H2PA#ACJ

Serial number: Removed

1 REPLY 1
HP Recommended

@SurajProfile, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
Sudden shutdowns on your Victus Gaming Laptop 15-fa1226TX can be caused by several factors such as overheating, driver issues, hardware faults, or power supply problems. Let’s go through a few steps to help diagnose and resolve the issue:

Run HP Hardware Diagnostics

HP provides built-in tools to check for hardware issues.

  1. Turn off the laptop.
  2. Press the Power button, then immediately press the Esc key repeatedly until the Startup Menu appears.
  3. Press F2 to open HP PC Hardware Diagnostics.
  4. Run the System Test or at least the Quick Test for memory and hard drive.

Check for Overheating

Overheating can cause the system to shut down to protect internal components.

  • Ensure the laptop is on a hard, flat surface.
  • Clean air vents using compressed air.
  • Use HP Command Center to monitor thermal performance.

Update BIOS and Drivers

Outdated BIOS or drivers can cause instability.

  1. Visit the HP Software & Drivers page.
  2. Enter your product number.
  3. Download and install the latest BIOS, chipset, and graphics drivers.

Use HP Support Assistant

HP Support Assistant can automatically detect and fix many issues.

Check Power Supply

  • Ensure the charger is genuine HP and functioning properly.
  • Try using a different compatible charger if available. 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.