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- HP Community
- Gaming
- Gaming Notebooks
- my laptop are sudden shutdown

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07-15-2025 03:30 AM
@SurajProfile, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Sudden shutdowns on your Victus Gaming Laptop 15-fa1226TX can be caused by several factors such as overheating, driver issues, hardware faults, or power supply problems. Let’s go through a few steps to help diagnose and resolve the issue:
Run HP Hardware Diagnostics
HP provides built-in tools to check for hardware issues.
- Turn off the laptop.
- Press the Power button, then immediately press the Esc key repeatedly until the Startup Menu appears.
- Press F2 to open HP PC Hardware Diagnostics.
- Run the System Test or at least the Quick Test for memory and hard drive.
Check for Overheating
Overheating can cause the system to shut down to protect internal components.
- Ensure the laptop is on a hard, flat surface.
- Clean air vents using compressed air.
- Use HP Command Center to monitor thermal performance.
Update BIOS and Drivers
Outdated BIOS or drivers can cause instability.
- Visit the HP Software & Drivers page.
- Enter your product number.
- Download and install the latest BIOS, chipset, and graphics drivers.
Use HP Support Assistant
HP Support Assistant can automatically detect and fix many issues.
- Download or open HP Support Assistant. HP Support Assistant | HP® Support
- Run a full checkup and apply any recommended fixes.
Check Power Supply
- Ensure the charger is genuine HP and functioning properly.
- Try using a different compatible charger if available.
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support