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- HP Community
- Gaming
- Gaming Notebooks
- Re: pc LED not changing
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07-05-2022 04:03 AM
hi, i had to restore my pc for some software problems and after that the Omen control app was gone.
I've reinstalled it with the link above but anything I try to do with the app is not actually changing anything on the device.
i've also downloaded Omen gaming Hub but the illumination\keys option is not even showing.
it's like the device is not recognized as an Omen
07-08-2022 05:53 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating)
To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates.
Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.
- To open HP Support Assistant, double-click the HP Support Assistant icon .
- Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
- Click Check for updates and messages to scan for new updates.
- Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
- Click the update name for a description, version number, and file size.
- Select the box next to any updates you want to install, and then click Download and install.
And, also run BIOS Update: follow the steps from the link: https://support.hp.com/in-en/document/c00042629
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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