regarding to games graphic issue

[bilzz]

hi,

 some days ago i bought a new laptop hp 15 ay503tx. i had installed every drivers and everything is perfect but when i tried to play games on battery the games are lags and wont work perfectly like a low graphic card . but when i plugin the charger games works smoothly with full performance.

               i already done the win 7 battery performance setting on high performance and advance system settings too but still i am facing the same problem.

              and also when i open the amd radeon setting some times it automaticaly stoppe working and windows shows the close programe bar.

              i hope the given information is sufficient.

                                                                                                                                                                                                               thank you.

[A4Apollo · Accepted solution]

Hey there! @bilzz, Welcome to HP forums.

I understand that game lags while running your laptop only on battery.

Running with the help of battery they operate at optimal settings to save your battery life.
The bios are designed to force an underclocked when on battery power.

when your laptop charges because then the components can perform at their maximum potential and can run games pretty easily.

However, you try few steps recommended below.

 Control Panel -> Power Options Select high performance and select "change advanced power settings" on the screen that appears. In the dialog box, scroll down and expand "Multimedia settings". Then expand "when playing video" and then change the "plugged in" option to balanced.
 

I will watch for your reply.

Have a great day! 🙂

[Gadhiya_Parth]

i bought this laptop HP 15-AU009TX  after buying gave it to service centre, they kept it for more than 2 months they were not able to solve the problem they are not taking responsibility for this issue and my pc is not giving full performance even after plugging in the charger