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HP Recommended
officejet 6950
Microsoft Windows 10 (64-bit)

I have installed this printer and the printer is visible and connected with the network but all prints are in the spooler but nothing is coming out of the printer

1 REPLY 1
HP Recommended

@Rik11

 

Welcome to HP Support Forums. A really great platform for posting all you

 

I have gone through your Post and I understand your concerns

 

Are you able to make Photocopies?

 

Please download and run the HP Print And Scan Doctor from this Link: ftp://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Run PSDR v5.0.2 

Once the PSDR detects the Printer, it will show up the IP address and Software Status. 

Select the correct Printer and click on Next. 

PSDR will check if the Printer is on the Network and communication between the PC and the Printer. Once the connection check is done, click on Fix Printing 

Once PSDR goes through all checks and automatic fixes, click on Print a test page. 

Regardless if PSDR printed the test page or not, click on “NO PRINT” 

PSDR will then notify you that there is an update available, click on continue, and PSDR will apply the patch and ask for a reboot. 

Post restart the PSDR will run automatically to check for more issue.  If no issue found close PSDR.

 

Keep me posted how it goes

 

If the issue persists we have few other steps we could try 😊

 

Thank you and have a lovely day


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

 

 

KrazyToad
I Am An HP Employee

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