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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Sam1066
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2 month three instant ink

HP Recommended
Hp envy 6010

Got a new device with 2 month three instant ink but when I go to it it saying only one month.. Is there a code I have to put in

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Jay_G24
HP Support Agent
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Hi @Sam1066,

 

Could you send me an image of the promotional offer(box or the leaflet that came with the printer)?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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Sam1066
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Screenshot_20201115_131027_com.hp.printercontrol.jpg

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Jay_G24
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Could you share an image of the promotional offer that states 2 free months?

 

Let me know!

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Sam1066
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Two images one of the website I bought it from and one of the booklet I got in the printer

Screenshot_20201115_210325_com.android.chrome.jpg

IMG_20201115_201725.jpg

  

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Sam1066
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Screenshot_20201115_210325_com.android.chrome.jpg

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Jay_G24
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Could you share your instant ink details in a private message?

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Sam1066
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By the time I get a answer it will be to late late.. 

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