6 month instant ink trial

[willieh]

I am so disappointed with HP. I have always had HP printers but find it impossible to get an answer from them. Hopefully this new printer will last a while but it will certainly be my last from HP. 

[Betty0610]

@Rayray11

This will help you:

https://support.hp.com/hk-en/product/hp-instant-ink-series/5264756/document/ish_3259776-1993270-16

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[willieh]

Still no help. Doesn't help that my serial number keeps getting rejected 

[Kumar0307]

@willieh

As mentioned in my previous post, kindly explain the issue for assistance. You have not told me what the issue exactly is. 

Are you looking for a warranty or free months of Instant Ink?

Keep me posted.

[willieh]

6 free months of ink trial as it says on the box and instructions but wnen I filled in the information it was only 2 months. Also my series number is not getting accepted. This has been checked by family and been veirfied by them as correct. I cant get in to any information without putting in my serial number

[willieh]

Also my series number is not getting accepted. This has been checked by family and been veirfied by them as correct. I cant get in to any information without putting in my serial number

Ive gave up on the ink. Think the serial number not being accepted is more important now

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[Kumar0307]

@willieh

Thank you for the confirmation. If the offer is mentioned on the printer box, it will get credited automatically.

Once enrolled within 7 days of installation, the free months will automatically be credited to your Instant Ink account. For assistance with enrollment, refer to - Enrolling in HP Instant Ink

Make sure the printer is enrolled/registered in Instant Ink.

If the suggested information can't be found, please send me a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.

I hope that answers your concern adequately. Let me know! 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[convy]

I have same problem.. So i just enrolled on thw plan but how.can I still claim the 6 months free ink?

[willieh]

Thanks for your help but I have given in regarding the extra free trial. I am more concerned about my serial number now as anywhere I try for info I m asked for my serial number which isn't getting accepted for some reason. The box my new printer was in was well sealed and the printer itself was covered in plastic wrap so it hadn't been tampered with. The number is on the back/ right corner and entered it a few times and asked family members to check the number

[Kumar0307]

@convy

Kindly go through my previous post for the answer.

Keep me posted for any other assistance.