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01-20-2023
01:58 PM
- last edited on
01-20-2023
02:20 PM
by
RodrigoB
Am enrolled in inst ink plan. Just put new cartridges into the printer. The printer won't allow me to print because it says I am not enrolled... What the hell is going on with HP these days.
01-23-2023 08:13 AM
@ENGINE-9
Welcome to the HP support community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Sandytechy20
I am an HP Employee