Account suspended before bill cycle is up

[Gbear81]

Days after i paid, Dec 10th,  i have been getting notification to update my payment method because my payments was declined.  Barely started the monthly cycle and still they been trying to take another payment out. My cycle doesnt end till Jan 9th but because i havent updated my payment method, my accounts suspended. I even updated my payment method and because i dont have the 11.99 in my card, nope. They want the money now, theyve been wanting the money after i already paid Dec 10th. I dont get it

[sandytechy20]

@Gbear81

Welcome to the HP support community.

I understand that you are having issues with the instant ink account, and I am glad to assist you.

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

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Keep me posted.

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Cheers.a