Adding a second computer to an Instantink subscription.

[Tita505]

I can’t get the automatic website to sign me up for InstantInk. I can find the location on my HP App, but it bumps me out as I try to enroll. 
 I’m on a Mac ststem. New printer is a Color

LaserJet Pro MFP 3301 cdw

[Jerry_57]

Hi @Tita505,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

To add a second computer to your HP Instant Ink subscription for your HP Color LaserJet Pro MFP 3301cdw, please follow these steps:

Ensure Printer Connection: Make sure your HP Color LaserJet Pro MFP 3301cdw is set up and connected properly to your home network. Check that it's functioning correctly from your Mac.

HP Smart App Installation:
 

• Ensure that the HP Smart app is installed on your Mac. You can download it from the Mac App Store.
   
• Open the HP Smart app and ensure you're logged in with the same account used for your Instant Ink subscription.

Sign Up or Manage Instant Ink:
 

• On the HP Smart app, navigate to the Instant Ink section.
   
• If you are not signed in, use your existing HP Instant Ink credentials to log in.
   
• If you encounter issues signing up directly via the HP Smart app, try accessing the HP Instant Ink website via a web browser. Go to HP Instant Ink for managing your subscription.

Enrolling the Printer:
 

• Ensure that your printer is added to your list of printers in the HP Smart app. This is crucial for managing Instant Ink settings.
   
• Check if your current subscription must be adjusted to accommodate additional devices or printers.
  
  I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support