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‎04-03-2022 01:43 PM

HP Recommended

The last 10 black and white prints came out horrible with every other line missing in the print. The instant ink dashboard shows I have enough black ink. I tried cleaning the cartridges, but it is getting worse. What do I have to do to request a replacement sooner?

1 person had the same question
1 REPLY 1

‎04-05-2022 06:33 AM

HP Recommended

Hi @harct,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are facing print quality issues.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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