Blocked to print

[ROM61]

I was obstructed by HP system to print, despite I need urgently to fulfil my obligations!!! HP InstantInk systematically doesn't allow that I print with my privately owned printer? This is ridiculous. I want to STOP any connection / plan with HPInstantInk forever! What's the procedure?

I printed 40 pages out of 300 plan this month and you want me to update the plan? Sinless to say that all invoices are paid!

I was always buying original HP cartridges, never got anything from HP so far, just preventing me to PRINT! Are you serious?

Anyone faced a similar problem and how was it solved? Thx, RM

[Elohi_NR]

Hi @ROM61

Welcome to the HP Support Community. 

I understand that you are facing issues with instant ink. I'd like to help!

What is the exact issue? Could you elaborate?

Are you still subscribed to the instant ink program?

In this scenario, I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

I hope this helps resolve this issue completely,

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Elohi_NR]

Hi @ROM61,

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Have a great day!