Blue Ink cartridge not working

Parksimprovemen · ‎06-16-2026

The blue ink is not printing fully. I have cleaned the print head three times and the blue is streaking

Hawks_Eye · ‎06-18-2026

Welcome to the HP Support Community! We're here to help you get back up and running.

Thank you for sharing the details. I understand that the blue ink is streaking even after you’ve already cleaned the printhead multiple times, which shows you’ve taken careful steps to maintain the printer.

To help narrow this down further, could you let me know the exact printer model you’re using and whether the cartridges installed are genuine HP? Also, have you noticed if the streaking appears consistently across all documents or only certain types of prints?

With those details, we’ll be able to guide you through the recommended steps to restore smooth and consistent print quality.

We're looking forward to helping you get back up and running!

Regards,

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I'm an HP Employee.

If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.

And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Create an account on the HP Community to personalize your profile and ask a question