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‎05-17-2023 12:52 AM - last edited on ‎05-17-2023 09:10 AM by Retired

HP Recommended

So, as the title says, I've just realized that I can't use my Instant Ink cartridges after my subscription to Instant Ink ended.I'm trying to subscribe again to Instant Ink to use the cartridge I already have, but I can't; I don't know what to do, I've posted a screnshot of the message I receive.How can I fix that?I also wanted to know, if I don't subscribe again to Instant Ink, if I buy hp cartridges will they work?

My printer is a HP Envy 6020e

192.168.0.1 router login
1 REPLY 1

‎05-17-2023 04:56 PM

HP Recommended

Hi @kaiju8,

 

Welcome to the HP Support Community. 

 

This issue might require one on one interaction over the phone to fix it.

 

I've sent you a private message with further instructions to talk to instant ink support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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