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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP Recommended
HP OfficeJet Pro 8025e All-in-One Printer
Microsoft Windows 11

I want to cancel the paper while keeping the ink subscription.

 

1 REPLY 1
HP Recommended

Hi @Jackson92142,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with cancelling the paper Add on service for your instant ink plan.

 

To cancel your Paper Add-on service:

 

  • Sign in to your HP Instant Ink account: Visit the HP Instant Ink website and sign in using your credentials.
  • Access Account Settings: Once logged in, navigate to your account settings. There should be an option for managing your subscription or services.
  • Cancel Paper Add-on: Look for the option to manage or modify your subscription. Within these settings, you should find the option to cancel the Paper Add-on service.
  • Follow the prompts: HP's website should guide you through the cancellation process. They might ask for confirmation or reasons for cancellation.
  • Confirm Cancellation: After completing the cancellation process, make sure to verify that the Paper Add-on service has been successfully canceled.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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