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- HP Community
- Printers
- HP Instant Ink
- Cancelled subscription

Create an account on the HP Community to personalize your profile and ask a question
11-12-2026 10:42 AM
I recently cancelled my Instant Ink subscription without realizing that HP would disable the unused cartridges already supplied to me. I have perfectly usable ink that I can no longer print with, which I find disappointing. I understand this may be part of the subscription terms, but I would appreciate a goodwill solution, preferably replacement retail cartridges or a credit, without requiring me to restart my subscription.
11-12-2026 12:03 PM
Hello @dixNot ,
Welcome to the HP community.
This is a Peer-to-peer community forum and not HP Support. We are all volunteers.
https://www.hp.com/gb-en/subscriptions/instant-ink/faq.html
The above explains everything
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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