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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
danbarr123
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Message 1 of 2
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Cancey my Instant Ink subscription

HP Recommended
HP Envy

I am not using your cartridges but I have been billed twice. I want to cancel my service but you want to bill me again. I have not and will not use your cartridges.
Please terminate my account as of 10/30/20020.
Please credit my account for (2) payments of $2.99.
As I have not used your ink cartridges Please cancel my account with no outstanding balance.
If you email /[Personal Information Removed] with return postage I will return your cartridges in un-open condition.

Thank you in advance for you help in in this matter.

Semper Fi!

[Personal Information Removed]
[Personal Information Removed]

[Personal Information Removed]

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1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@danbarr123, Welcome to the HP Support Community!

 

If you do not wish to be enrolled in Instant Ink, you can cancel enrollment in HP Instant Ink at any time without penalty.

To know how, refer o this document - Cancel Your HP Instant Ink Service

 

For refund or billing queries, please contact the Instant Ink department in your region. The contact information can be found on the home page of Instant Ink. Click here

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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