Cannot print visit instant ink, everything is connected and subscription is paid for but it still wo

[Bee102]

Visit instant ink, I’m already subscribed, it’s paid for and I’m connected to the internet but it still will not print 

[Elohi_NR]

Hi @Bee102,

Welcome to the HP Support Community. 

I'd like to help!

Check if the printer is connected to the wireless network.

On the printer screen, tap on the wireless icon at the bottom of the screen to see the wireless details. The blue wireless light should be steady.

Restart the wireless router and the printer.

Have you checked your HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page

As the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!