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- HP Community
- Printers
- HP Instant Ink
- Cartridge Installation

Create an account on the HP Community to personalize your profile and ask a question
02-20-2021 09:19 AM
Having installed the colour Instant Ink 64/303 cartridge is get an error message Cartridge Problem
please take out cartridge and reinsert.
I keep doing this and nothing happens.
The message is still there.
I still cannot print anything!!
It's really frustrating.
02-22-2021 09:54 AM
@AbruzzoLiving, Welcome to the HP Support Community!
For now, perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge
To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307
I am an HP Employee