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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎02-20-2021 09:19 AM

HP Recommended
Product: Envy 6230
Operating System: macOS 10.12 Sierra

Having installed the colour Instant Ink 64/303 cartridge is get an error message Cartridge Problem

please take out cartridge and reinsert.

 

I keep doing this and nothing happens.

The message is still there.

 

I still cannot print anything!!

It's really frustrating.

 

 

1 REPLY 1

‎02-22-2021 09:54 AM

HP Recommended

@AbruzzoLiving, Welcome to the HP Support Community!

 

For now, perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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