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05-17-2020 07:20 PM
I’ve been getting a constant cartridge jam error. I have verified there no jams numerous times, and am unable to download HP Dr. due to having Mac. Please help! Thanks!
05-27-2020 11:28 AM
Can you take off the cartridges? Did you do the 6th step: https://support.hp.com/us-en/product/hp-envy-photo-7100-all-in-one-printer-series/9073119/model/9073...
Look the right side of printer, serch for wrinkled papers.