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- HP Community
- Apps, Services & Software
- HP Instant Ink
- Re: Clarify one to three month plan pause

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03-03-2025 06:23 PM
A Plan Pause Option shows a pause service for one to three months is available, then I believe it automatically restarts at the beginning of month 4, and that a new set of cartridges are mailed out. Is this correct? Also are Rollover pages left from the last active month in the plan kept available upon auto restart? I spend summers in a different location.
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Accepted Solutions
03-07-2025 11:07 AM
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Yes, HP's Instant Ink service allows you to pause your subscription for one to three months. After the selected pause period, your service automatically resumes at the beginning of the subsequent month, and new ink cartridges are shipped to you as needed. Regarding rollover pages, any unused pages from your last active month before the pause remain in your account and are available upon the service's automatic restart. This feature ensures that you can continue printing without losing any accumulated pages.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Hawks_Eye
HP Support
If you find the information provided useful or solves your concerns, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
03-07-2025 11:07 AM
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Yes, HP's Instant Ink service allows you to pause your subscription for one to three months. After the selected pause period, your service automatically resumes at the beginning of the subsequent month, and new ink cartridges are shipped to you as needed. Regarding rollover pages, any unused pages from your last active month before the pause remain in your account and are available upon the service's automatic restart. This feature ensures that you can continue printing without losing any accumulated pages.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Hawks_Eye
HP Support
If you find the information provided useful or solves your concerns, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.