• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP OfficeJet Pro 9015e All-in-One Printer

A Plan Pause Option shows a pause service for one to three months is available, then I believe it automatically restarts at the beginning of month 4, and that a new set of cartridges are mailed out. Is this correct?  Also are Rollover pages left from the last active month in the plan kept available upon auto restart?  I spend summers in a different location.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@dsttexas,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Yes, HP's Instant Ink service allows you to pause your subscription for one to three months. After the selected pause period, your service automatically resumes at the beginning of the subsequent month, and new ink cartridges are shipped to you as needed. Regarding rollover pages, any unused pages from your last active month before the pause remain in your account and are available upon the service's automatic restart. This feature ensures that you can continue printing without losing any accumulated pages. 

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Hawks_Eye

HP Support 

I am an HP Employee

If you find the information provided useful or solves your concerns, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.

View solution in original post

1 REPLY 1
HP Recommended

@dsttexas,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Yes, HP's Instant Ink service allows you to pause your subscription for one to three months. After the selected pause period, your service automatically resumes at the beginning of the subsequent month, and new ink cartridges are shipped to you as needed. Regarding rollover pages, any unused pages from your last active month before the pause remain in your account and are available upon the service's automatic restart. This feature ensures that you can continue printing without losing any accumulated pages. 

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Hawks_Eye

HP Support 

I am an HP Employee

If you find the information provided useful or solves your concerns, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.